Last updated: [10/26/2025]
🐾 Overview
At MyHomiyaWorld, your satisfaction is our top priority.
If for any reason you are not completely happy with your purchase, we’re here to help.
🚚 Shipping & Delivery Policy
Due to the nature of our business (Dropshipping), and shipping directly from our international suppliers, our processing and delivery times are longer than standard e-commerce.
Tracking: We provide a tracking number for all orders. You can track your order using your tracking number [Link to Tracking Page Here].
Delivery Time: Expect your order to arrive within 15–45 business days from the date of purchase.
🕒 Returns
Returns (30-Day Policy) You have 30 days from the date you received your item to request a return. To be eligible for a return:
- The item must be unused and in the same condition you received it.
- It must also be in the original packaging.
- Return Shipping: The customer is responsible for all return shipping costs, which may be higher due to international return shipping to our suppliers. We recommend contacting us before shipping any return.
🚫 Non-returnable Items
Some products cannot be returned:
- Opened pet food or treats
- Personalized or custom-made items
- Gift cards
⚠️ Damaged or Faulty Items
If your item is defective, damaged, or you received the wrong item, please contact us immediately (within 7 days of delivery). We will cover the cost of a replacement or issue a full refund, and you may not need to return the item.
💬 How to Request a Return
To start a return, please contact us at:
📧 info@myhomiyaworld.com
Include your order number and photos (if applicable).
We will review your request and provide return instructions.
💸 Refunds
Once your return is received and inspected, we will notify you.
If approved, your refund will be processed to your original method of payment within 5–10 business days.
🚚 Exchanges
If you wish to exchange an item for a different size, color, or product, please contact us — we’ll gladly assist you if stock is available.
❓ Questions
If you have any questions about our return policy, contact us anytime at:
📧 info@myhomiyaworld.com